The THB El Cid Hotel is superbly located, right on the sandy beach of Ca'n Pastilla. The hotel is separated from Playa de Palma sandy beach by just a promenade. There is also a regular public bus link (departs from a stop about 100 m from the hotel) with the island's capital town, Palma, which is 10 km away. Depending on the wind direction, at night airplane noise can sometimes be heard due to the hotel's close proximity to the airport. Numerous restaurants and shops are to be found within 100 m of the hotel. Discos are situated approximately 2 km from the hotel. There is a golf course roughly 10 km away.

Featuring a rustic style, the en suite rooms are fitted with a hairdryer, a direct dial telephone, satellite/ cable TV, central heating, air conditioning, a safe (on payment of an additional fee) and a balcony with a direct or sideways view of the sea.

The hotel has an indoor swimming pool, a pool, a snack bar, sun loungers and parasols, a Jacuzzi, a sauna, a steam baths and a massage service. On the sun terrace situated beside the sea, guest may bath without troubles and interruptions in the swimming pool. There is a playground and a separate children's swimming pool for younger guests. Fitness enthusiasts may also take the opportunity to partake in a spot of tennis, diving, windsurfing, table tennis, pool, minigolf, visit the gym of take out a pedalo. Dependent on the season, the hotel organises an entertainment programme with dance, live music or flamenco dancing.

A buffet is available at breakfast, lunch and in the evening.